We have a 14 day cooling off period from the date of purchase when buying online – this means if you contact us within 14 days of purchase you are entitled to a refund of the lesson cost (any booking fees are non-refundable).
If you need to change the date of your booking, we will be happy to do this. We do require a minimum of 14 days notice, however and date changes will be subject to availability.
Our child protection policy (under 18’s) means that a parent or guardian MUST attend and be available at all times, there are no exceptions to this.
Feel free to bring others along with you to watch the action, from our hospitality area. There is a canteen where you can purchase tea, coffee, soft drink or snacks.
Occasionally, we may have to cancel sessions due to reasons beyond our control, such as weather conditions; as safety is our main concern, you will be offered an alternative date or credit note. We will let you know as soon as possible if we are likely to cancel.